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Customer Analytics solution for Enhanced Customer Experience | Convergytics
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Customer Journey Accelerator
5 times ROI for over 50 clients & 20,000 campaigns
An abundance of alternatives, research sophistication, personalization & customization has led to three core problems with Customer Marketing in modern times:
01
Poor and Inconsistent Customer Growth
02
Fleeting Loyalty and value realization from customers
03
Stagnation of ROI and ineffective journey management
The Convergytics Approach
Working on this problem at scale for some of the biggest consumer brands has given us a unique perspective. Our approach to customer analytics covers 4 key elements :
We have 6 key offerings within the Customer Analytics Solution
Retention Management
Recommendation Engine
Offer Optimization
Lifetime Value Predictor
Campaign Rationalization
Journey Orchestration
Benefits of our Approach
Get over 4 times gains
with a template for continuous improvement that includes loyalty index, ROI & Response Rate
Get Personalized,
Relevant, and timely recommendations to improve conversion, loyalty and ticket size
Personalize engagement
and Nurture customers to develop lasting loyalty using our proprietary macro journey marketing tool
Be Proactive and interactive
in your marketing journey implementation to maximize customers potential in a purchase journey
